The entire staff was friendly and helpful. My daughter was seen within 3 minutes of our arrival! I would recommend this office to my family, friends, co-workers & friends of friends! They are spectacular when it comes to patient care!!!
I am older for what some might consider the “braces stage,” however their office helped me feel comfortable and confident in my re-adventure into braces and reminded me there is a smile for any age=) Excited to have discovered a great team!
Everyone was so kind in the office! I have twin daughters, one with special needs. She requires extra time (and patience). Every effort was made to ease her anxiety. My other daughter had many questions which were all answered and explained so an 11 year old could understand. As a parent, I feel my children are valued and they will be receiving the best treatment possible, and with kindness. Thank you for everything!
The staff is friendly, professional, and knowledgeable. Appointments are often quicker than expected, and they are flexible and willing to work us in quickly for emergencies. I have 3 children undergoing orthodontic treatment and the staff works hard to get appointments grouped together. I appreciate their consideration. I wish more places were run so efficiently and with the patient’s ease in mind.
The office was friendly, paid attention to the needs of myself and my son (patient—13 years old), and was very willing to answer questions. I liked that Dr. Pecora identified when she would be using “doctor talk” to make notes to her helper about my son’s treatment and then told me in “layman’s terms” what the treatment plan would be.
Nice environment and outstanding service. Everyone you deal with, the receptionist and technicians to the financial coordinator, are extremely conscientious. All are working cohesively for the customer to have a positive experience. Now, if only doctors’ offices could provide this kind of “patient centered” service, the world would be a much nicer place.